Privacy Policy

Last Updated: November 2025

At Chasing Light, accessible at www.chasinglight.in, your privacy is extremely important to us. This Privacy Policy describes the types of information we collect, how we use it, and the measures we take to keep it secure.

By using our website and services, you consent to the practices outlined in this policy.

1. Information We Collect

We only collect information necessary to provide safe, personalized, and effective services.

a. Personal Details

Information you provide voluntarily through contact forms, booking forms, or communication, including:

  • Name

  • Email address

  • Phone number

b. Session Information

Any details you choose to share during:

  • Therapy or counselling sessions

  • Assessments

  • Consultations or enquiry communication

This information is kept strictly confidential as part of our professional and ethical obligations.

c. Technical Data

Automatically collected information such as:

  • IP address

  • Browser type

  • Device information

  • Cookies and usage analytics

This data is anonymous and used only to improve website performance and user experience.

2. How We Use Your Information

Your information is used solely to support and improve your experience with Chasing Light.

We use the data to:

  • Schedule appointments and respond to your queries

  • Provide counselling, therapy, and mental-health-related services

  • Send essential updates, resources, or communication you request

We do not sell, rent, or share your personal information with any third parties for marketing or profit.

3. Data Protection

We take your privacy seriously and implement strong security measures.
All personal and session-related data is:

  • Stored securely

  • Accessed only by authorized and trained professionals

  • Protected against unauthorized access, alteration, or disclosure

We also employ digital safeguards to keep your information safe at all times.

4. Your Rights

You have full control over your personal data. At any time, you may request:

  • Access to your personal information

  • Correction of inaccurate or incomplete information

  • Deletion of your data (where legally permitted)

To exercise these rights, contact us at:
📧 support@chasinglight.in
We will respond promptly in line with applicable data protection laws.

5. Policy Updates

We may update this Privacy Policy periodically to reflect:

  • Changes in our services

  • Operational updates

  • Legal or regulatory requirements

All updates will be posted on this page, with the “Last Updated” date updated accordingly.